Please consider and respect the following rules when purchasing through ANSH46.com.
Purchased items must meet the following conditions to be returned:
- ANSH46.com has a 14-day return policy after receipt. A proof of shipment must be provided when asked within the 14 days period. All returns will be fully refunded, including shipping fees, after receiving the unwanted item back in store with us.
- A product must be unworn or unused, in original state, unwashed and undamaged.
- Original tags and packaging must be present.
Any swim/beachwear should be delivered in the original hygienic state with the protective strip still intact. Footwear must be returned within the original dust bag (if provided) and box.
ANSH46.com reserves the right to reject or deny returns or which do not comply with our return policy. They will therefore be sent back to the original shipping address.
For ecological and sustainable reasons ANSH46.com chooses not to work with printed return labels or pre-printed information in every package. We ask our clients for understanding in the well-being of the nature state of mind.
When applying for a return, please send an email to firstname.lastname@example.org and simply provide the original order number, your name and the reason for return. We will take a maximum of 1-48 hours to respond to your email. After reviewing carefully we will provide the needed information and approval to return the item to us. This process needs to be completed within 14 days after receipt of the ordered product(s). We do intend to deny any return after 14 days, as noted in the paragraph. After receiving and approving the return in store with us, we will refund the amount, including shipping costs (not the return costs), in the same way as used when placing the initial order.
In case of a wrong received sizes, advise or even an exchange please contact us through email@example.com and carefully explain your preferences. We will provide you with a suitable answer within 1-48 hours. We intend to handle quickly on any email. Exchanges will be processed after receiving the originally ordered size back in store with us, reviewing its state and on the stock availability of the required size/item.
IMPORTANT, ANSH46.com works from the physical space ANSH46. Because of this reason, items may be tried on in an earlier stage. This might be visible on shoe soles or possible other product details. Obviously, we will make sure that the product will always to be considered new and unworn. Unworn in this matter may be tried on, at an earlier stage. We carefully ask for your understanding.
When returning a product bought in our physical space. We offer a non-cashback policy where a credit note will be applied. This credit will forever be useable and legit.
All information as stated above will be applied during SALE periods unless noted otherwise.
PLEASE CONTACT US USING THE FOLLOWING OPTIONS:
VAN OLDENBARNEVELTSTRAAT 99
3012 GS ROTTERDAM